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JRW is committed to the highest standards of privacy and security, as well as the comfort of our investors and users of our website. We are absolutely against the selling, sharing, or giving away of personal information entrusted to website operators. As a result we safeguard all of your account information, including your contact information, income level, and net worth. For more information, please see our official privacy and security policy.

Toll Free: (877) 579-1031Local: (626) 564-1031
Fax: (626) 564-1024
Email:clientservices@jrwinvestments.com
Address: 1055 E. Colorado Blvd, Suite 310
Pasadena, CA 91106


LIGHTHOUSE CAPITAL GROUP’S BUSINESS CONTINUITY PLAN

Lighthouse Capital Group has developed a Business Continuity Plan detailing how we will respond to events that could cause significant disruption to our business. Since the timing and impact of disasters and disruptions are unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with key information in our business continuity plan that outlines how we intend to respond to significant potential disruptions to our business. 

Alternate Contact Information – If, after a significant business disruption, you cannot contact us as you usually would at our main office, you should call one of our alternative numbers: (626) 564-1031, (877) 579-1031, or (657) 522-1031. Susana K. Dryden and Mary Lynn Deagon have been designated as emergency contact persons. 

Our Business Continuity Plan and Recovery Strategies - We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the LCG’s books and records, and allowing our customers to transact business. In short, our Business Continuity Plan is designed to permit our firm to resume operations as quickly as possible, as the scope and severity of the significant business disruption will reasonably permit. 

Our Business Continuity Plan addresses data back-up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; an alternate physical location for employees; critical suppliers, contractors, bank and counter-party impacts; and regulatory reporting. 

Disruptions of Varied Scope and Degree – Potential business disruptions vary widely in their scope. A disruption may affect only the office suite in which LCG is headquartered, the building in which we operate; the business district in which LCG’s headquarters is locatedthe city in which we are headquartered; or the entire region. Within each of these areas, the severity of the disruption could also vary from minimal to severe. 

In the event of a disruption limited to only the building housing the suite in which LCG’s headquarters is operated, we will transfer our operations to a local site, as neededand would expect to recover and resume business within 48 hours. Were a disruption to affect our entire business district, city, or region, we will transfer our operations to a site outside of the affected area, and would expect to recover and resume business within 72 hours. 

If you have any questions about your personal or account information or about Lighthouse Capital Group’s privacy policies and practices, please feel free to contact us at (626) 564-1031, by email at compliance@lighthousecap.com or by mail to: Compliance Dept., Lighthouse Capital Group, LLC, 1055 E. Colorado Blvd., Suite 310, Pasadena, CA 91106.